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西文图书1.Crucial accountability : tools for resolving violated expectations, broken commitments, and bad b... C912.1/E5
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可借复本:3 Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler = 关键责任 : 如何把人际...
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西文图书2.Crucial conversations / 第二版. C912.1/E4=2
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可借复本:3 by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler = 关键对话 : 如何高效能沟通 / 克...
McGraw-Hill : 2018.
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