机读格式显示(MARC)
- 000 02072cam a2200409 a 4500
- 008 170306r20182012cc a b 001 0 eng c
- 017 __ |a CN |b 21-2017-688
- 020 __ |a 9787220104718 |c CNY38.00
- 040 __ |a TSU |c TSU |d TSU
- 099 __ |a CAL 022018073409
- 100 1_ |a Patterson, Kerry, |d 1946- |e author
- 245 10 |a Crucial conversations / |c by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler = 关键对话 : 如何高效能沟通 / 克里·帕特森, 约瑟夫·格伦尼, 罗恩·麦克米伦, 阿尔·斯威茨勒.
- 246 34 |a Crucial conversations : |b tools for talking when stakes are high
- 246 31 |a 关键对话 : |b 如何高效能沟通
- 260 __ |a 成都 : |b McGraw-Hill : |b 四川人民出版社, |c 2018.
- 300 __ |a 23, 244 pages ; |c 21 cm
- 336 __ |a text |b txt |2 rdacontent
- 337 __ |a unmediated |b n |2 rdamedia
- 338 __ |a volume |b nc |2 rdacarrier
- 504 __ |a Includes bibliographical references and index.
- 505 0_ |a What's a crucial conversation? : and who cares? -- Mastering crucial conversations : the power of dialogue -- Start with heart : how to stay focused on what you really want -- Learn to look : how to notice when safety is at risk -- Make it safe : how to make it safe to talk about almost anything -- Master my stories : how to stay in dialogue when you're angry, scared, or hurt -- State my path : how to speak persuasively, not abrasively -- Explore others' paths : how to listen when others blow up or clam up -- Move to action : how to turn crucial conversations into action and results -- Yeah, but : advice for tough cases -- Putting it all together : tools for preparing and learning.
- 534 __ |p Reprint. Originally published: |c New York : McGraw-Hill, c2012.
- 650 _0 |a Interpersonal communication.
- 650 _0 |a Interpersonal relations.
- 700 1_ |a Grenny, Joseph.